# Zoho Desk AI connector guide

Connect Zoho Desk data to AI agents with Combined. Explore organization, all organizations, accessible organizations, source setup, MCP access and read-only business queries.

Combined offers 1,125 connectors across catalog sources and connectors generated through desktop automation.

## Connect

1. Open Combined Connected Apps and select Zoho Desk.
2. Authorize the source and choose the relevant datasets.
3. Complete a first sync, then grant your agent access through the Set up or Access workspace.
4. Discover the actual source schemas before querying.

## Setup reference

- Client ID: required in the upstream source schema
- Client secret: required in the upstream source schema
- include Custom Domain: optional
- OAuth Refresh Token: required in the upstream source schema
- Token Refresh Endpoint: required in the upstream source schema

## Dataset reference

- organization; key: id
- all_organizations; key: id
- accessible_organizations
- agent
- list_agents; key: id
- agent_details_by_id; key: id
- profiles; key: id
- list_roles; key: id
- teams; key: id
- team_members; key: id
- list_departments
- channels; key: code
- list_tickets; key: id
- list_all_threads; key: id
- get_latest_thread; key: id
- list_contacts; key: id
- webhooks
- list_accounts; key: id
- list_contracts; key: id
- list_tasks; key: id
- list_products; key: id
- list_articles; key: id
- list_events; key: id
- modules; key: id
- list_users; key: id
- ticket_activities; key: id
- list_attachments
- product; key: id
- task_attachments; key: id
- list_calls; key: id
- call; key: id
- list_call_comments; key: id
- dashboard_created_tickets
- list_user_groups; key: id
- dashboard_onhold_tickets; key: value

This is the upstream connector reference, version 0.0.60. Account permissions and sync configuration determine the datasets available in your workspace.

## Agent prompt

Use Combined to analyze my Zoho Desk data.
List my granted sources, discover the datasets and describe their fields.
Look for datasets corresponding to organization, all_organizations, accessible_organizations, agent, list_agents, agent_details_by_id.
Check the last successful sync and report the available date coverage.
Propose three useful questions based on the fields actually available.
For the question I choose, run read-only SQL over the complete matching dataset.
Use a bounded result; include source names, time window and query receipt.
Ask for a missing join key or metric definition instead of inventing one.

## Links

- Combined: https://www.trycombined.com/
- Setup: https://www.trycombined.com/docs/getting-started/onboarding
- MCP: https://www.trycombined.com/docs/integrations/mcp
- Pricing: https://www.trycombined.com/pricing
- Upstream source reference: https://docs.airbyte.com/integrations/sources/zoho-desk
- Full guide: https://www.trycombined.com/connectors/zoho-desk