# Zendesk Talk AI connector guide

Connect Zendesk Talk data to AI agents with Combined. Explore calls, call legs, addresses, source setup, MCP access and read-only business queries.

Combined offers 1,125 connectors across catalog sources and connectors generated through desktop automation.

## Connect

1. Open Combined Connected Apps and select Zendesk Talk.
2. Authorize the source and choose the relevant datasets.
3. Complete a first sync, then grant your agent access through the Set up or Access workspace.
4. Discover the actual source schemas before querying.

## Setup reference

- Authentication: optional; OAuth2.0 or API Token or OAuth2.0 (Legacy)
- Access Token: depends on the selected authentication/setup option
- Client ID: depends on the selected authentication/setup option
- Client Secret: depends on the selected authentication/setup option
- Refresh Token: depends on the selected authentication/setup option
- Token Expiry Date: depends on the selected authentication/setup option
- API Token: depends on the selected authentication/setup option
- Email: depends on the selected authentication/setup option
- Access Token: depends on the selected authentication/setup option
- Client ID: depends on the selected authentication/setup option
- Client Secret: depends on the selected authentication/setup option
- Start Date: required in the upstream source schema
- Subdomain: required in the upstream source schema
- Subscription Plan/Tier: optional

## Dataset reference

- calls; key: id; update field: updated_at
- call_legs; key: id; update field: updated_at
- addresses; key: id
- agents_activity; key: agent_id
- agents_overview
- greeting_categories; key: id
- greetings
- phone_numbers; key: id
- current_queue_activity
- account_overview
- ivrs; key: id
- ivr_menus
- ivr_routes

This is the upstream connector reference, version 2.0.23. Account permissions and sync configuration determine the datasets available in your workspace.

## Agent prompt

Use Combined to analyze my Zendesk Talk data.
List my granted sources, discover the datasets and describe their fields.
Look for datasets corresponding to calls, call_legs, addresses, agents_activity, agents_overview, greeting_categories.
Check the last successful sync and report the available date coverage.
Propose three useful questions based on the fields actually available.
For the question I choose, run read-only SQL over the complete matching dataset.
Use a bounded result; include source names, time window and query receipt.
Ask for a missing join key or metric definition instead of inventing one.

## Links

- Combined: https://www.trycombined.com/
- Setup: https://www.trycombined.com/docs/getting-started/onboarding
- MCP: https://www.trycombined.com/docs/integrations/mcp
- Pricing: https://www.trycombined.com/pricing
- Upstream source reference: https://docs.airbyte.com/integrations/sources/zendesk-talk
- Full guide: https://www.trycombined.com/connectors/zendesk-talk