# Zendesk Sunshine AI connector guide

Connect Zendesk Sunshine data to AI agents with Combined. Explore limits, object types, object records, source setup, MCP access and read-only business queries.

Combined offers 1,125 connectors across catalog sources and connectors generated through desktop automation.

## Connect

1. Open Combined Connected Apps and select Zendesk Sunshine.
2. Authorize the source and choose the relevant datasets.
3. Complete a first sync, then grant your agent access through the Set up or Access workspace.
4. Discover the actual source schemas before querying.

## Setup reference

- Authentication: optional; OAuth2.0 or API Token or OAuth2.0 (Legacy)
- Access Token: depends on the selected authentication/setup option
- Client ID: depends on the selected authentication/setup option
- Client Secret: depends on the selected authentication/setup option
- Refresh Token: depends on the selected authentication/setup option
- Token Expiry Date: depends on the selected authentication/setup option
- API Token: depends on the selected authentication/setup option
- Email: depends on the selected authentication/setup option
- Access Token: depends on the selected authentication/setup option
- Client ID: depends on the selected authentication/setup option
- Client Secret: depends on the selected authentication/setup option
- Start date: required in the upstream source schema
- Subdomain: required in the upstream source schema

## Dataset reference

- limits; key: key
- object_types; key: key
- object_records; key: id; update field: updated_at
- object_type_policies
- relationship_types; key: key
- relationship_records; key: id

This is the upstream connector reference, version 0.4.18. Account permissions and sync configuration determine the datasets available in your workspace.

## Agent prompt

Use Combined to analyze my Zendesk Sunshine data.
List my granted sources, discover the datasets and describe their fields.
Look for datasets corresponding to limits, object_types, object_records, object_type_policies, relationship_types, relationship_records.
Check the last successful sync and report the available date coverage.
Propose three useful questions based on the fields actually available.
For the question I choose, run read-only SQL over the complete matching dataset.
Use a bounded result; include source names, time window and query receipt.
Ask for a missing join key or metric definition instead of inventing one.

## Links

- Combined: https://www.trycombined.com/
- Setup: https://www.trycombined.com/docs/getting-started/onboarding
- MCP: https://www.trycombined.com/docs/integrations/mcp
- Pricing: https://www.trycombined.com/pricing
- Upstream source reference: https://docs.airbyte.com/integrations/sources/zendesk-sunshine
- Full guide: https://www.trycombined.com/connectors/zendesk-sunshine