# service-now AI connector guide

Connect service-now data to AI agents with Combined. Explore cmdb ci wap network, cmdb ci ip router, cmdb ci ip switch, source setup, MCP access and read-only business queries.

Combined offers 1,125 connectors across catalog sources and connectors generated through desktop automation.

## Connect

1. Open Combined Connected Apps and select service-now.
2. Authorize the source and choose the relevant datasets.
3. Complete a first sync, then grant your agent access through the Set up or Access workspace.
4. Discover the actual source schemas before querying.

## Setup reference

- Base URL: required in the upstream source schema
- Password: optional
- Username: required in the upstream source schema

## Dataset reference

- cmdb_ci_wap_network
- cmdb_ci_ip_router
- cmdb_ci_ip_switch
- cmdb_ci_lb_bigip
- cmdb_ci_ip_firewall
- cmdb_ci_printer
- cmdb_ci_scanner
- cmdb_ci_linux_server
- cmdb_ci_comm
- cmdb_ci_win_server
- cmdb_ci_ucs_chassis
- cmdb_ci_storage_switch
- cmdb_ci_pc_hardware
- cmdb_ci_esx_server
- cmdb_ci_aix_server
- cmdb_ci_solaris_server
- cmdb_ci_chassis_server
- cmdb_ci_server
- cmdb_ci_net_app_server
- cmdb_software_product_model
- cmdb_model_category
- sam_sw_product_lifecycle
- alm_license
- Contracts

This is the upstream connector reference, version 0.1.1. Account permissions and sync configuration determine the datasets available in your workspace.

## Agent prompt

Use Combined to analyze my service-now data.
List my granted sources, discover the datasets and describe their fields.
Look for datasets corresponding to cmdb_ci_wap_network, cmdb_ci_ip_router, cmdb_ci_ip_switch, cmdb_ci_lb_bigip, cmdb_ci_ip_firewall, cmdb_ci_printer.
Check the last successful sync and report the available date coverage.
Propose three useful questions based on the fields actually available.
For the question I choose, run read-only SQL over the complete matching dataset.
Use a bounded result; include source names, time window and query receipt.
Ask for a missing join key or metric definition instead of inventing one.

## Links

- Combined: https://www.trycombined.com/
- Setup: https://www.trycombined.com/docs/getting-started/onboarding
- MCP: https://www.trycombined.com/docs/integrations/mcp
- Pricing: https://www.trycombined.com/pricing
- Upstream source reference: https://docs.airbyte.com/integrations/sources/service-now
- Full guide: https://www.trycombined.com/connectors/service-now