# Pylon AI connector guide

Connect Pylon data to AI agents with Combined. Explore accounts, contacts, issues, source setup, MCP access and read-only business queries.

Combined offers 1,125 connectors across catalog sources and connectors generated through desktop automation.

## Connect

1. Open Combined Connected Apps and select Pylon.
2. Authorize the source and choose the relevant datasets.
3. Complete a first sync, then grant your agent access through the Set up or Access workspace.
4. Discover the actual source schemas before querying.

## Setup reference

- API Token: required in the upstream source schema
- Start Date: optional

## Dataset reference

- accounts; key: id
- contacts; key: id
- issues; key: id; update field: updated_at
- issue_messages; key: id
- issue_threads; key: id
- tags; key: id
- teams; key: id
- users; key: id
- custom_fields; key: id
- knowledge_bases; key: id
- knowledge_base_articles; key: id
- ticket_forms; key: id
- user_roles; key: id
- activity_types; key: id
- issue_statuses; key: slug

This is the upstream connector reference, version 0.0.19. Account permissions and sync configuration determine the datasets available in your workspace.

## Agent prompt

Use Combined to analyze my Pylon data.
List my granted sources, discover the datasets and describe their fields.
Look for datasets corresponding to accounts, contacts, issues, issue_messages, issue_threads, tags.
Check the last successful sync and report the available date coverage.
Propose three useful questions based on the fields actually available.
For the question I choose, run read-only SQL over the complete matching dataset.
Use a bounded result; include source names, time window and query receipt.
Ask for a missing join key or metric definition instead of inventing one.

## Links

- Combined: https://www.trycombined.com/
- Setup: https://www.trycombined.com/docs/getting-started/onboarding
- MCP: https://www.trycombined.com/docs/integrations/mcp
- Pricing: https://www.trycombined.com/pricing
- Upstream source reference: https://docs.airbyte.com/integrations/sources/pylon
- Full guide: https://www.trycombined.com/connectors/pylon