# Intercom AI connector guide

Connect Intercom data to AI agents with Combined. Explore conversations, contacts, conversation parts, source setup, MCP access and read-only business queries.

Combined offers 1,125 connectors across catalog sources and connectors generated through desktop automation.

## Connect

1. Open Combined Connected Apps and select Intercom.
2. Authorize the source and choose the relevant datasets.
3. Complete a first sync, then grant your agent access through the Set up or Access workspace.
4. Discover the actual source schemas before querying.

## Setup reference

- Access token: required in the upstream source schema
- Activity logs stream slice step size (in days): optional
- API Rate Limit (requests per minute): optional
- Client Id: optional
- Client Secret: optional
- Lookback window: optional
- Num Workers: optional
- Start date: required in the upstream source schema

## Dataset reference

- conversations; update field: updated_at
- contacts; update field: updated_at
- conversation_parts; key: id; update field: updated_at
- teams; key: name
- companies; key: id; update field: updated_at
- activity_logs; key: id; update field: created_at
- admins; key: id
- tags; key: name
- segments; key: id; update field: updated_at
- company_attributes; key: name
- contact_attributes; key: name
- company_segments; key: id; update field: updated_at
- tickets; key: id; update field: updated_at

This is the upstream connector reference, version 0.13.24. Account permissions and sync configuration determine the datasets available in your workspace.

## Agent prompt

Use Combined to analyze my Intercom data.
List my granted sources, discover the datasets and describe their fields.
Look for datasets corresponding to conversations, contacts, conversation_parts, teams, companies, activity_logs.
Check the last successful sync and report the available date coverage.
Propose three useful questions based on the fields actually available.
For the question I choose, run read-only SQL over the complete matching dataset.
Use a bounded result; include source names, time window and query receipt.
Ask for a missing join key or metric definition instead of inventing one.

## Links

- Combined: https://www.trycombined.com/
- Setup: https://www.trycombined.com/docs/getting-started/onboarding
- MCP: https://www.trycombined.com/docs/integrations/mcp
- Pricing: https://www.trycombined.com/pricing
- Upstream source reference: https://docs.airbyte.com/integrations/sources/intercom
- Full guide: https://www.trycombined.com/connectors/intercom